FAQs


1. What sizes do you offer?

We offer a full size range from XS to XL. Some items may have extended sizing depending on the collection.

2. Are your products true to size?

Yes. Most items fit true to size. If an item runs smaller or larger, we mention it clearly in the product description.

3. What materials do you use?

We use soft, high-quality fabrics designed for everyday comfort — including cotton, modal, fleece, and premium blends.

4. How long does shipping take?

Standard U.S. shipping typically takes 3–6 business days depending on your location.

5. Do you offer international shipping?

Currently, we ship only within the United States.

6. Can I return or exchange my order?

Yes. You can return or exchange unworn items within 14 days. Items like underwear and socks cannot be returned for hygiene reasons.

7. How do I track my order?

Once your order ships, you’ll receive a tracking link by email.

8. What if I received a damaged or wrong item?

Contact us at zerena641@gmail.com and we’ll fix it immediately or send a replacement.

9. Are your products comfortable for daily wear?

Absolutely. Comfort is our priority — our fabrics are soft, breathable, and designed for all-day use.

10. How can I contact customer support?

You can reach us anytime at zerena641@gmail.com — we reply within 24 hours.